Section 01
Acceptance of Terms
By using this website or contacting Fresh Order, you agree to these Terms and to the use of the site for lawful purposes only. If you do not agree, you should not use the website or submit an inquiry.
Terms overview
Acceptance of Terms
By using this website or contacting Fresh Order, you agree to these Terms and to the use of the site for lawful purposes only. If you do not agree, you should not use the website or submit an inquiry.
Section 02
Service Scope
Fresh Order provides residential and office cleaning services focused on move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. Any service is subject to review of the property condition and the agreed cleaning scope, and no service is guaranteed beyond that scope.
Core Terms
Any price estimate or quote is based on the information provided about the property and its condition. A deposit may be requested for a confirmed project, and accepted payment methods may include bank transfer, card, or cash on site, as communicated at the time of arrangement.
Operational Clause
Quotes and Payment
Any price estimate or quote is based on the information provided about the property and its condition. A deposit may be requested for a confirmed project, and accepted payment methods may include bank transfer, card, or cash on site, as communicated at the time of arrangement.
Operational Clause
Customer Responsibilities
The customer is responsible for providing accurate property details, access arrangements, and a suitable environment for the cleaning visit. Fresh Order may rely on condition photos or other information supplied in advance, and may decline or adjust the scope if the property condition differs from what was disclosed.
Policy Terms
All website content, text, and related materials are owned by or licensed to Fresh Order and are protected by applicable intellectual property laws. You may not copy, reproduce, or reuse such materials without prior written permission, except as allowed by law.
05
Intellectual Property
All website content, text, and related materials are owned by or licensed to Fresh Order and are protected by applicable intellectual property laws. You may not copy, reproduce, or reuse such materials without prior written permission, except as allowed by law.
Reference
Consumer Rights BR
06
Liability Limits
To the extent permitted by law, Fresh Order is not responsible for indirect or consequential losses, and does not guarantee sterilization, medical-grade disinfection, removal of every allergen, or specialist work outside the agreed cleaning scope. Fresh Order also does not claim removal of hazardous, biological, or construction waste.
Reference
WIPO
Legal Summary
Governing Law
These Terms are governed by the laws applicable in Brazil, and any dispute should first be raised with Fresh Order in good faith. If a dispute cannot be resolved informally, it may be submitted to the competent courts having jurisdiction over the matter.
07
Primary Provision
Governing Law
These Terms are governed by the laws applicable in Brazil, and any dispute should first be raised with Fresh Order in good faith. If a dispute cannot be resolved informally, it may be submitted to the competent courts having jurisdiction over the matter.
Reference
HCCH08
Secondary Provision
Contact and Changes
Fresh Order may update these Terms from time to time by posting a revised version on this website. Questions about these Terms or about a service inquiry may be sent through the contact details published on the website.
Reference
UN Declaration